Behind the scenes at MVS
ForgeDesk
Your car. The whole story.
ForgeDesk is our workshop system. It brings bookings, vehicle records and job information together, so the conversation can carry on from where you left it.
My booking & updatesAlready have a private MVS link? Open it from your text or email.
From first enquiry to collection
One visit. A clear next step.
Tell us what you need
Use the MVS booking form once. We check availability and contact you to confirm the visit and agree the work.
Keep the work together
Your vehicle details, workshop notes and job information help the team follow what is being checked and what has been agreed.
Keep the conversation going
Use the MVS update link you have been sent, or contact the garage with your registration or booking reference. We’ll pick up the right job.
Already with us?
You don’t need to book twice.
If you are checking an existing visit, asking about a job card or replying to an update, use the returning-customer route. A fresh booking form is for a new visit.
Find my next stepWhere do I sign in?
Customer access starts with the private MVS link sent to you, where available. This page is an introduction to ForgeDesk, not a public list of jobs or a staff sign-in.
I can’t find my update link
Call 07989 340020 or the office on 01753 577575. Have your registration or booking reference ready. We’ll help you find the right next step.
I booked through another company
Keep your existing BookMyGarage, Service4Service or Servicing Stop reference. Contact MVS about the workshop visit and the original provider about its booking or payment arrangements.
Who can see my information?
Job and customer details are private. Don’t share your personal update link publicly. Our privacy notice explains how MVS uses the information you provide.
A person when you need one
Just give us a call.
The system supports the workshop. You can still speak to us directly.